Contact
Whether you’re prototyping your first box or scaling global packaging operations, our team is ready to help. Get in touch with CNN Box and start the conversation today.
Contact with Experts
Online Service
Need guidance on structure, materials, or lead times? Our experienced packaging experts are here to advise you one-on-one — no bots, just real human support tailored to your product.
+1(310)980-2338
mia.zhang@cnnbox.com
9:30AM-6:30PM
Monday-Friday
Frequently Asked Questions
Check below for instant answers to common queries — or contact us directly if you need a tailored solution.
Do you offer samples before mass production?
Yes, we provide both digital proofs and physical samples for approval before mass production begins. This ensures your custom packaging meets all specifications and quality standards.
What payment methods do you accept?
Bank Transfer (T/T)
PayPal
Credit Cards
Trade Assurance
All transactions are secure and protected.
Do you provide design support?
Yes! Our in-house design team can help with:
Structural design optimization
Graphics and artwork adaptation
Print-ready file preparation
3D visualization
Physical prototypes
What are your minimum order quantities (MOQs)?
Our minimum order starts at 100 pieces for most custom packaging items. This makes us an ideal packaging supplier for both startups and established brands looking to test new designs or run seasonal campaigns.
Do you offer eco-friendly packaging options?
Absolutely. We’re committed to sustainable packaging solutions using FSC-certified materials, soy-based inks, and recycled content whenever possible—all without compromising strength or finish.
